At Rebate My Tax Ltd we are committed to protecting the privacy of our clients & potential clients in all circumstances. This privacy policy explains how we collect and deal with information relating to you about you when you use this website/ App and our services.
This website/ App and our services are not intended for children and we do not knowingly collect information relating to children.
It is important that you read this privacy policy together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy notice supplements the other notices and is not intended to override them.
We have appointed a data privacy manager who is responsible for overseeing questions in relation to this privacy notice. If you have any questions about this privacy notice, including any requests to exercise [your legal rights], please contact the data privacy manager using the details set out below.
We are Rebate My Tax Ltd, an English company number 09270377. Our Registered address is Polhill Business Centre,London Road Polhill, Halstead, Kent,TN14 7AA. Postal Address, Polhill Business Centre, London Road Polhill, Halstead, Kent, TN14 7AA.
We have a privacy manager called our Rebate My Tax Ltd Data Privacy Manager. They can be contacted at info@rebatemytax.co.uk
CHANGES TO THE PRIVACY POLICY AND YOUR DUTY TO INFORM US OF CHANGES This privacy policy was last updated on 01.09.2020.
It is important that the information relating to you that we hold about you is accurate and current. Please keep us informed if it changes during your relationship with us.
We routinely update this Privacy Statement to clarify our practices and to reflect new or different privacy practices, such as when we add new services, functionality, or features to the Site.
In running and operating our services and this website/ App we collect and deal with certain information relating to you and your use of our service, as follows:
We do not deal with any Special Categories of Personal Data about you (which are items such as your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.
If, however, you inadvertently or intentionally give sensitive personal information to us, you will be considered to have explicitly consented to us processing that sensitive personal information under Article 9(2)(a) of the General Data Protection Regulation. We will use and process your sensitive personal information for the purposes of deleting it. Only details about your Trade Union Memberships will be stored if you provided it to us as HMRC approved Trade Union Memberships’ fees are eligible for a tax refund.
IF YOU DO NOT PROVIDE INFORMATION WE MAY NEED TO CARRY OUT OUR SERVICES FOR YOU
Where we need to collect or deal with information relating to you – either by law or under the terms of a contract we have with you – and you fail to provide that information when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with a tax refund service). In this case, we may have to cancel the service you have with us, but we will notify you if this is the case at the time.
We use different methods to collect data from and about you including through:
(a) Analytics providers such as Google; (b) Social Media platforms such as Facebook/ Snapchat
We will rely on the following legal bases under European Data Protection Legislation for processing your personal data:
We use fully vetted GDPR-compliant distribution centres that help us manage your claim. It is necessary for us to perform our contract with you to use distribution centres to help us deal with the high volumes of applications we receive.
We strive to provide you with choices regarding certain uses of information relating to you, particularly around marketing and advertising. We have established the following personal data control mechanisms:
You can set your browser to refuse all or some browser cookies, or to alert you when websites/ App set or access cookies. If you disable or refuse cookies, please note that some parts of this website/ App may become inaccessible or not function properly. For more information about the cookies we use, please see our cookies policy
We will only use information relating to you for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please Contact us.
If we need to use information relating to you for an unrelated purpose, we will notify you and we will explain the legal reason which we believe allows us to use it in that way.
Please note that we may process information relating to you without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
We may have to share information relating to you with the parties set out below for the purposes set out in the table above.
We require all these third parties to respect the security of information relating to you and to treat it in accordance with the law. We do not allow our third-party service providers to use information relating to you for their own purposes and we only permit them to deal with information relating to you for specified purposes and in accordance with our instructions.
We may share information relating to you with employees and contractors that are based outside of the United Kingdom. This will involve transferring your data outside the European Economic Area (EEA).
However, we ensure that this information is protected by requiring all our employees and contractors to follow the same rules as we do in the UK when dealing with information relating to you. For contractors, we use specific contracts approved by the European Commission which give information relating to you the same protection it has in the UK.
We have put in place appropriate security measures to prevent any information relating to you from being accidentally lost, used, accessed, altered or disclosed in an unauthorised way. In addition, we limit access to information relating to you to those employees, agents, contractors and other third parties who have a business need to know. They will only process such information on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected breach of security and will notify you and any applicable regulator of a breach where we are legally required to do so.
By law, we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they cease being customers, for tax law purposes. We delete it after this time. For more information about data retention, please visit our data retention policy.
In some circumstances you can ask us to delete your data: see Request erasure below for further information.
In some circumstances, we may anonymise information relating to you (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.
Under certain circumstances, you have rights under data protection laws in relation to information relating to you. Please use the Glossary below to find out more about these rights:
If you wish to exercise any of the rights set out above, please Contact us
No fees: You will not have to pay a fee to access any information we have relating to you (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
Confirming your identity: We may need to request specific information from you to help us confirm your identity and ensure you are allowed to exercise any of the rights above. This is a security measure to ensure that we do not give out information relating to you to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
Time limits: We will try to respond to all legitimate requests to access information as above within one month. Occasionally it may take us longer than a month if the request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
LAWFUL BASIS Legitimate Interest means the interests of our business in conducting and managing our business to enable us to give you the best service/product and the best and most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we deal with information relating to you for our legitimate interests. We do not use information relating to you for activities where our interests are overridden by the impact on you (unless we are required or permitted to by law). You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by Contacting us. Performance of Contract means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract. Comply with a legal or regulatory obligation means processing information relating to you where it is necessary for compliance with a legal or regulatory obligation that we are subject to. THIRD PARTIES Internal third parties means other companies in the same corporate group as Rebate My Tax Ltd [acting as joint controllers or processors] and who are based in the United Kingdom and provide [IT and system administration services and undertake leadership reporting]. External third parties means third-parties (who are vetted for GDPR compliance) as follows:
YOUR LEGAL RIGHTS You have the right to:
Privacy Policy Updated – 01.09.2020
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Rebate My Tax Ltd is an official registered company in England & Wales
Company Number: 09270377
VAT Registration number: 311309942
Anti-Money Laundering Regulated Reg ID: XKML00000112980
Registered HMRC Agent, Agent Code: 1832MD
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London Road Polhill,
Halstead, Kent,
TN14 7AA